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SJDA job openings

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Operations Manager

Are you looking to join a team that is making a difference in the future of San Jose?   We are looking for a skilled professional who wants to help us shape the center city of Silicon Valley.   The San Jose Downtown Association is a non-profit organization that has worked closely with private and public sector partners since 1986 to improve downtown San Jose.  Please look at our website sjdowntown.com before applying, to better understand our mission, programs and services.  Details on the position are below:

POSITION DESCRIPTION:  The San Jose Downtown Association’s (SJDA) guiding principle is to support our Business Improvement District and Property Based Improvement District members’ vision of a vibrant downtown for all. Our staff and volunteers are reliable, passionate and solution-oriented individuals. We do what we say we are going to do. We diligently work to achieve our goals. We take initiative and collaboratively tackle problems. 

The Property-Based Improvement District (PBID) is a special assessment district that conveys certain benefits to the properties located within its boundaries.  Established in 2007 and managed by the San Jose Downtown Association, the PBID provides funding for downtown services, including Groundwerx, our signature clean and safe program, as well as the newly formed Social Impact Team that works directly with downtown’s vulnerable unsheltered population. 

The Operations Manager is a full-time, exempt position responsible for managing the implementation of DSLP, Comprehensive Lighting Plan and beautification projects within the PBID.  The Operations Manager reports directly to the Deputy Director. 

GENERAL RESPONSIBILITIES AND DUTIES:

  • Develop and manage PBID programs such as Groundwerx, Social Impact Team and the PBID Enhanced Security/SEU Program in accordance with the PBID Management Plan.
  • Works in collaboration with the Street Life Manager to assist with the Downtown Street Life Project (DSLP) implementation as needed.
  • Develop, manage and monitor program budgets,  including leading fundraising efforts to leverage partner funds and fee for service contracts. 
  • Process PBID invoices and billings, including the collection and reconciliation of assessment revenue collected by the County of Santa Clara and the City of San Jose.
  • Negotiate, plan and implement vendor contracts for specific PBID projects and programs under Deputy Director supervision.
  • Identify and develop community partners interested in the PBID’s clean and safe programming.
  • Serve as liaison on PBID issues with City, VTA, County of Santa Clara and other public agencies. Lead staff member with CIty DOT and DPW on the PBID assessment process, including billing.
  • Manage the PBID Coordinator and their associated workload. 
  • Develop surveys, analyze data and prepare written reports on the maintenance, operation and security of the PBID.
  • Manage annual PBID election process.
  • Assist in producing PBID promotional items, such as newsletter and website content.
  • Conduct regular member/property owner outreach.  Lead staff member for public safety and cleanliness related outreach. Collaborate with other SJDA staff on cohesive outreach efforts.
  • Assist SJDA management team and staff in other projects and activities as needed to fulfill the mission of the PBID and SJDA.
  • Work as lead staff for the Commercial Property Owners and Managers Committee and Social Impact Committee.
  • Assist in other PBID projects and activities as needed.

QUALIFICATIONS:

  • BA/BS degree and a minimum of three years professional experience in special assessment districts, infrastructure maintenance, working with vulnerable populations and/or project management – or – minimum of 6 years of experience in special assessment districts, infrastructure maintenance, working with vulnerable populations and/or project management.
  • Specific knowledge and past experience with the City of San Jose and County of Santa Clara a plus.
  • Strong interpersonal communications skills required.
  • Proficient bilingual skills (Spanish or Vietnamese) preferred.
  • Computer proficient.  Google Suite knowledge is highly preferred.

SALARY:  Salary range is $80,000-90,000 and is commensurate with experience; competitive benefit package.

DEADLINE: January 19

TO APPLY:  Please submit a cover letter and resume to hr@sjdowntown.com. Applications are due Friday, January 19, 2024.

Street Life Manager

Are you looking to join a team that is making a difference in the future of San Jose? We are looking for a skilled
professional who wants to help us shape the center city of Silicon Valley. The San Jose Downtown Association is a non-
profit organization that has worked closely with private and public sector partners since 1986 to improve downtown San
Jose. Please look at our website sjdowntown.com before applying, to better understand our mission, programs and
services. Details on the position are below:

POSITION DESCRIPTION: The Property-Based Improvement District (PBID) is a special assessment district that conveys
certain benefits to the properties located within its boundaries. Established in 2007 and managed by the San Jose
Downtown Association, the PBID provides funding for downtown services, including beautification projects. The PBID
commissioned the Downtown Street Life Plan to create a vision and road map for place-making and public realm
improvements based on stakeholder input and long-term needs assessment. The position will often be the point-person to
guide projects and initiatives through their full life cycle. The candidate should be experienced with project, program and
partner management.
The Street Life Manager is a full-time, exempt position responsible for managing the implementation of DSLP,
Comprehensive Lighting Plan and beautification projects within the PBID. The Street Life Manager reports directly to the
Deputy Director.

GENERAL RESPONSIBILITIES AND DUTIES:

  • Prioritize, coordinate and implement street life and beautification projects within the PBID, as well as lead/assist with
    street life related design and policy advocacy efforts.
  • Negotiate, plan and implement vendor contracts for street life and beautification projects.
  • Develop, manage and monitor street life and beautification (greening, planters, trees, lighting) budgets including
    leading fundraising efforts to leverage partner funds.
  • Identify and develop community partners interested in street life and beautification project collaboration and
    investment.
  • Coordinate with PBID Board of Directors and various City of San Jose departments in implementing street life and
    beautification projects, including leading efforts to leverage funding and draft memos.
  • Primary liaison to City of San Jose personnel and private property owners on street life projects.
  • Lead San Jose Downtown Foundation Board of Trustees and implementation, fundraising, and installation of
    Downtown Doors Program and event. Oversee potential programmatic growth of the San Jose Downtown Foundation.
  • Keeps up to date on trends and opportunities in placemaking and public space activation.
  • Assist in other PBID projects and activities as needed.

QUALIFICATIONS:

  • BA/BS degree and a minimum of two years professional experience in project management, implementation
    administration, planning or design – or – minimum of 5 years of experience in project management, implementation
    administration, planning or design.
  • Ideal candidate will have a background/experience in planning, landscape architecture, urban design, public art and
    activation, and/or environmental design.
  • Knowledge or principles and practices of community design and development are desirable. Specific knowledge and
    past experience with City of San Jose a plus.
  • Strong interpersonal communications skills required.
  • Proficient bilingual skills (Spanish or Vietnamese) preferred.
  • Computer proficient and strong graphic communication skills with emphasis on Adobe Creative Suite, Photoshop and
    InDesign. Google Suite knowledge is highly preferred.
  • Interest or experience with GIS is a plus.

SALARY: Salary range is $80,000-90,000 and is commensurate with experience; competitive benefit package.

DEADLINE: Until filled

TO APPLY:  Please submit a cover letter and resume to San Jose Downtown Association, Human Resources hr@sjdowntown.com

Groundwerx​

For Groundwerx clean and ambassador team job inquires, please contact the Groundwerx office at 408-287-1520.

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